Certified digital copy re-issue
€12.00
Lost your signed PDF? We re-send the exact same signed digital translation from an order placed in the last 12 months.
01 What it is
What it is
A fresh copy of the signed digital PDF from an order placed in the last 12 months — for when the original email or file has been lost. We locate your original order and re-send the signed PDF, at no change to the translation itself.
02 When you need it
When you need it
- ⟩ The original email is lost, the file was deleted, or you need a second copy to send to a different institution
03 Specifications
Specifications
Delivery format
Digital PDF by email
Turnaround
1–2 working days
Prerequisite
Original order placed within the last 12 months
04 Related services
05 FAQ
Frequently asked questions
Is the re-issued file identical to the original?
Yes — same translation, same signature and stamp; we simply re-send the file.
What if my order was placed more than 12 months ago?
Contact us — depending on the document, we may still be able to help, possibly with a small additional charge if the file needs to be regenerated rather than simply re-sent.
Do I need my order reference to request this?
It speeds things up considerably, but if you don’t have it, give us the approximate date and the document type and we’ll locate it.